top of page
Welcome to our content bank
Fuel your cross-border ecommerce business journey with our blog.
Discover expert tips, innovative ideas, and actionable insights.
Tags


A Complete Overview of E-Commerce Returns in 2023
Here’s everything you need to know about e-commerce returns in 2023. 1. E-Commerce Return Statistics The Average E-Commerce Return Rate Is 18.1% 80.2% Of Returns Occur Because the Product Is Damaged 58% Of Shoppers Want a Hassle-Free Return Policy 62.58% Of Shoppers Expect Merchants to Allow Returns Within 30 Days 2. E-Commerce Return Trends Free Returns Contactless Returns Box-Free Returns 3. How Does the Return Experience Affect Retention Rate? 4. What’s the Importance of a
Jan 11, 2023


5 Tips for eCommerce Brands to Optimize Return Costs!
What percentage of online purchases end up being returned? A high number of e-commerce returns can be detrimental to your bottom line, diminishing your conversion rate and posing a danger to your organization. In 2020, consumers returned goods totaling $428 billion , accounting for little more than 10% of retail sales. According to the National Retail Federation, returns are estimated to cost retailers $101 billion . This article highlights five ways eCommerce brands optimize
Nov 8, 2022


Types of eCommerce Return Frauds and How to Prevent Them
Introduction: What is Return Fraud? Online stores have to deal with tough competition, angry customers, and fraudulent requests. While these are all problems that business owners need to tackle, at least they can take solace in the fact that there are a lot of ways to prevent return fraud. 88% of shoppers want to be able to return products. Moreover, 95% of them say this is the main thing that would convince them to buy again from the same retailer. The main reason why you wa
Aug 18, 2022


Cubo AI Creates Excellent Returns Experience in 10+ Countries
Cubo AI, founded in Taiwan, is the world's first AI baby camera. With the concept of "guarding babies to grow up safely" combined with AI and professional medical consultants, Cubo AI has become popular all over the world since its launch and has been highly praised by more than 100K parents. It provides both surveillance as well as sleep analysis - if your little one cries, or their mouth and nose are covered by blankets then you'll be informed about what needs to be adjuste
Jul 19, 2022


Amazon Prime Day Approaches: Don’t Let Returns Damage Your Profits
With Amazon Prime Day just around the corner, many eCommerce merchants are preparing for the influx of traffic and trying to figure out how to make the most of this sales opportunity. If you're one of them, don't forget about returns management. Returns can be a major profit killer if not managed correctly, but with the right solution in place, you can minimize their impact on your bottom line. Keep reading to learn more about how returns management can help maximize your pro
Jun 15, 2022


Return Management in the Era of Ecommerce: Insights from the Customer & Shopify
Returns management is a key area of focus for retailers. It's not just about the customer experience, it's also about the cost to manage returns. Today, return rates for eCommerce are around 20%. That means for every $100 worth of goods sold online, $20 will be returned. And return rates are only increasing as customers become more comfortable shopping online. Returns are a necessary part of doing business online, but they can be costly. In fact, returns cost retailers an est
May 31, 2022


Turn your Ecommerce Returns into a Retention Marketing Opportunity
We are all aware of the rise of global ecommerce in these years but do you know the true rate of online returns around the world? Ecommerce Returns Rate One source reports that it can be up to 40%, while another study claims the real number is 66%. It's hard to get a accurate number, but ONE thing is for certain: With the unstoppable growth of global e-Commerce, online retailers are dealing with a large volume of customer returns! Returns are inevitable, you can’t ignore th
Nov 1, 2021
bottom of page