How it works
Resend / Recall /Disposal & more
You may choose the best way to handle all your returns with Return Helper, such as resend, recall, disposal, recycle, bulk return, re-commerce, or more!
Photo Taking & Product Inspection
We’ll take photos of all returned items and upload product status within 24 hrs. Whether it’s damaged, broken seals, a mismatch in product SKU, or other details are verified at the time of receiving.
We have international warehouses in 14+ countries so buyers can return locally. We aim to keep your inventory costs low while improving transit times and lowering shipping costs.
Prepaid Label & Reverse Logistics
Customers can easily initiate a return and receive a return label via email with instructions to drop off or ship their returns. We support both local and international carriers.
Branded Return Portal
Let your customers request returns in seconds with a branded return portal.
Return Status Update
Make returns more convenient, streamlined, and accessible for eBay sellers.
Auto-Generated Return Labels
Integration with international carriers with competitive shipping rates.
One-Click Return Handling
Get customized handling options including product testing, repackaging…and more! Decide the best way to process your returns with just a click!
Local Return Address
Get access to local return addresses in 14 countries for your customers.
Receiving return merchandise and reporting counterfeits or damage by misuse.