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Do you wish to shake things up for your retail business in 2023? Maybe adopt a new MarTech solution for your e-commerce brand to better trace consumer behaviors? Or take steps to incorporate ESG efforts when manufacturing your products? This article will reveal what actions other large retail enterprises take. The recently concluded National Retail Federation (NRF) 2023 Retail's Big Show has provided insights on how retailers use technology, cultural differentiation, and inno

Here’s everything you need to know about e-commerce returns in 2023. 1. E-Commerce Return Statistics The Average E-Commerce Return Rate Is 18.1% 80.2% Of Returns Occur Because the Product Is Damaged 58% Of Shoppers Want a Hassle-Free Return Policy 62.58% Of Shoppers Expect Merchants to Allow Returns Within 30 Days 2. E-Commerce Return Trends Free Returns Contactless Returns Box-Free Returns 3. How Does the Return Experience Affect Retention Rate? 4. What’s the Importance of a

What percentage of online purchases end up being returned? A high number of e-commerce returns can be detrimental to your bottom line, diminishing your conversion rate and posing a danger to your organization. In 2020, consumers returned goods totaling $428 billion , accounting for little more than 10% of retail sales. According to the National Retail Federation, returns are estimated to cost retailers $101 billion . This article highlights five ways eCommerce brands optimize

Introduction: What is Return Fraud? Online stores have to deal with tough competition, angry customers, and fraudulent requests. While these are all problems that business owners need to tackle, at least they can take solace in the fact that there are a lot of ways to prevent return fraud. 88% of shoppers want to be able to return products. Moreover, 95% of them say this is the main thing that would convince them to buy again from the same retailer. The main reason why you wa

It’s no secret that the COVID-19 pandemic has been especially hard on small businesses . That’s why back when all this started, we vowed to support our clients in any way we could. And we have fulfilled this vow by being flexible, easy to reach, and proactive. We did all this because we genuinely care about our clients and want small businesses to thrive in our communities. We’re happy to report our clients were able to stay afloat during the shutdowns, and we hope our effor