AI Connector

Last Updated: October 23, 2026

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Connecting Return Helper to Claude

Return Helper is available in Claude's Connectors Directory as Return Helper User. Connect it to look up return requests, warehouse inventory, and shipment status directly in your Claude conversations.

Connect in Claude →

Sign in to claude.ai before opening the links in this guide.

Directory listing: Return Helper User

Server URL: https://mcp-user.returnhelpercentre.com/mcp

Authentication: Your own Return Helper username and password. No API key or client secret is required.

Available tools: Return requests, warehouse inventory, shipments, return photos, warehouses, shipment statuses, handling fee types

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Option A: Connect from the Connectors Directory (Recommended)

 

For Individual Users (Pro / Max Plans)

1. Open the Return Helper User listing in Claude.
   You can also go to Customize → Connectors and search for Return Helper.

2. Click Connect to Claude.

3. A Return Helper sign-in page will open. Log in with your Return Helper username and password, then approve access.

4. In a chat, open the tools menu (+) and make sure Return Helper User is toggled on.

You can then ask Claude things like:

"Look up the status of return request RH-XXXXX."

"Search warehouse inventory for SKU ABC-123."

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For Team / Enterprise Plans

An organization Owner must add the connector first. Members then connect their own accounts.

Owner setup:

1. Open the Return Helper User listing.

2. Click Add to your team.

Member setup:

1. Open the Return Helper User listing.

2. Click Connect.

3. Sign in with your own Return Helper username and password to authorize access.

If you don't have permission to add connectors, click Request on the listing to ask your organization Owner.

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Option B: Manual Setup (Custom Connector)

Use this option if your organization blocks directory connectors, or if the listing isn't available to your account.

For Individual Users

1. Go to Customize → Connectors, click Add, then select Add custom connector.

2. Enter the connector details:

   • Name: Return Helper

   • Server URL: https://mcp-user.returnhelpercentre.com/mcp

   • Leave Advanced Settings (OAuth Client ID / Client Secret) blank.

3. Click Add, then Connect.

4. Sign in with your Return Helper username and password, then approve access.

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For Team / Enterprise Plans

Owner setup:

1. Go to Organization Settings → Connectors.

2. Click Add, then Custom. If prompted for a connector type, choose Web.

3. Enter the connector details:

   • Name: Return Helper

   • Server URL: https://mcp-user.returnhelpercentre.com/mcp

4. Click Add.

Member setup:

1. Go to Customize → Connectors.

2. Find Return Helper (marked with a "Custom" label).

3. Click Connect and sign in with your own Return Helper username and password.

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Already Using the Manual Connector?

You can switch to the directory version: remove your existing custom Return Helper connector, then connect Return Helper User from the directory listing. Keeping both may show duplicate tools in your conversations.

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Testing the Connection

Once connected, ask Claude:

"What tools are available from Return Helper?"

"Who am I in Return Helper?"

Claude should list tools for return requests, warehouse inventory, shipment status, and related account data, and confirm which Return Helper account is connected.

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Troubleshooting

Can't find Return Helper User — Try the search link. On Team/Enterprise plans, an Owner must add it first, or click Request. Otherwise, use Option B.

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Sign-in page doesn't load — For manual setup, confirm the Server URL is exactly https://mcp-user.returnhelpercentre.com/mcp

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"Authorization failed" after login — Double-check your Return Helper username and password. Contact your account admin if you're unsure of your credentials.

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Connected, but tools return no data — Confirm your Return Helper account has access to the warehouses or shipments you're querying.

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Connector not visible to team members — Confirm an organization Owner has added it (Option A or Option B).

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Duplicate Return Helper tools — Remove the old custom connector and keep Return Helper User.

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Security Note

Return Helper User is published by Return Helper and appears in Claude's directory as a Community connector, meaning it has passed Anthropic's automated review. Each user signs in with their own credentials, and Claude can access only the data that account is authorized to view.

Only connect accounts you're authorized to use, do not share Return Helper credentials between users, and review what data Claude can access before enabling the connector in shared or sensitive conversations.

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Support

Contact us for support: ai-support@returnhelper.com

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Connecting Return Helper to ChatGPT

Return Helper is available in ChatGPT's public Plugin Directory as Return Helper User.

Install the plugin to access return requests, warehouse inventory, shipment information, return photos, and other Return Helper data directly in your ChatGPT conversations.

Install Return Helper in ChatGPT →

Sign in to ChatGPT before opening the installation link.

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Connection Details

• Plugin name: Return Helper User

• Plugin directory: Return Helper User on ChatGPT

• Authentication: Your own Return Helper username and password

• API key or client secret: Not required

• Available capabilities: Return requests, warehouse inventory, shipments, return photos, warehouses, shipment statuses, and handling fee types

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Requirements

To connect Return Helper, you need:

• An active Return Helper account.

• A ChatGPT account with access to the Return Helper plugin.

• Permission to install and connect plugins in your ChatGPT workspace, where applicable.

The ChatGPT Plugin Directory is available across ChatGPT plans. However, individual plugin availability and functionality may depend on your plan, region, and workspace permissions.

You do not need to create a custom MCP server connection.

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Step 1: Install Return Helper from the Plugin Directory

1. Sign in to ChatGPT.

2. Open the Return Helper User plugin page.

3. Review the plugin information and permissions.

4. Click Install plugin.

Alternatively, open Plugins in the ChatGPT sidebar, search for Return Helper User, and select the plugin.

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Step 2: Connect Your Return Helper Account

1. After installation, click Connect when prompted.

2. You will be redirected to the Return Helper authorization page.

3. Sign in using your Return Helper username and password.

4. Review and approve the requested access.

5. Return to ChatGPT to start using Return Helper.

Each user connects their own Return Helper account. ChatGPT can access only the information that the connected account is authorized to access.

You do not need to share your Return Helper credentials with your ChatGPT workspace administrator.

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Step 3: Use Return Helper in ChatGPT

Once connected:

1. Open a new ChatGPT conversation.

2. Ask a question about your Return Helper data.

3. ChatGPT can automatically use the installed plugin when relevant.

You can also select Return Helper User directly by typing @ in a conversation, or through the plugin selection menu where available.

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Example Questions

Return Requests

• "Show me my latest return requests."

• "What is the status of return request RH-XXXXX?"

Warehouse Inventory

• "Search my warehouse inventory for SKU ABC-123."

• "Show me the available photos for SKU ABC-123."

Shipments

• "Find shipment SXXXXXX."

• "Check the tracking status of shipment XXXXX."

• "Show me my recent shipments grouped by status."

Account Information

• "Who am I in Return Helper?"

• "Show me my available warehouses."

• "Explain the shipment status codes and handling fee types."

ChatGPT retrieves information through Return Helper based on your account permissions and the plugin's supported capabilities.

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For ChatGPT Business and Enterprise Workspaces

Return Helper User is publicly listed, so workspace administrators do not need to create a custom MCP plugin.

For Workspace Administrators

If your organization manages plugin access:

1. Open your ChatGPT workspace settings or admin console.

2. Review the plugin permissions and availability settings.

3. Allow members to install and connect Return Helper User according to your organization's policies.

For Workspace Members

1. Open the Return Helper User plugin page.

2. Install the plugin if permitted.

3. Connect using your own Return Helper account.

4. Authorize access.

If installation or connection is restricted, contact your ChatGPT workspace administrator.

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Already Using a Custom Return Helper MCP Plugin?

If you previously connected Return Helper by manually creating a custom MCP plugin, you can switch to the public version.

1. Install Return Helper User from the Plugin Directory.

2. Connect your Return Helper account.

3. Confirm that the public plugin works correctly.

4. Remove the old custom plugin if you no longer need it.

Using both versions may result in duplicate Return Helper tools.

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Testing Your Connection

After connecting, try asking ChatGPT:

"Who am I in Return Helper?"

ChatGPT should identify your connected Return Helper account.

You can also ask:

"What Return Helper tools are available?"

ChatGPT should identify supported capabilities such as return requests, warehouse inventory, shipments, and related account information.

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Troubleshooting

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Security and Privacy

Return Helper uses individual account authentication. Each user can access only the information authorized by their Return Helper account.

Do not share your Return Helper credentials with other users.

Information retrieved from Return Helper may be processed in ChatGPT as part of your conversation, subject to your ChatGPT plan, workspace settings, and applicable data handling policies.

By connecting, you agree to the AI Connector Terms of Service and Privacy Policy.

Support

For assistance connecting Return Helper to ChatGPT, contact:

ai-support@returnhelper.com

For more information about installing and using plugins, see OpenAI's official documentation.

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Legal

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