Going Global: How Love, Bonito Navigates U.S. Returns

Return Helper has been responsive, reliable, and incredibly easy to work with - Yun Ni, Love, Bonito Supply Chain Director

It's been 4 years since Return Helper began supporting Love, Bonito with their U.S. returns. Growing in the U.S. market comes with its challenges, but Love, Bonito found a way to navigate them with resilience and strategy.

Here's how Return Helper can also support your cross-border eCommerce journey!

1. Customised Return Portal

We offers a fully branded return portal, customised to reflect your brand’s look and feel. Your buyer can submit return requests in just 2 simple steps, making the process fast, intuitive, and stress-free.

2. Auto-generated Return Shipping Label

An auto-generated label will be sent to your buyer's email directly

Our system instantly generates a return label after a return request is submitted: no manual steps are needed. Save time and reduce errors with automated label creation.

By partnering with Return Helper, Love, Bonito streamlined its cross-border return process, significantly reducing operational complexities and enhancing the post-purchase experience for international customers. The collaboration not only minimized return-related costs but also improved customer satisfaction and loyalty in key overseas markets. With Return Helper's localized return solutions and end-to-end support, Love, Bonito continues to scale its global operations with greater confidence and efficiency — proving that a seamless return experience is a critical driver of eCommerce growth.