Shopify Returns Solution
We simplify the return process for Shopify merchants, enhancing your customers' buying experience. With our logistics network in over 13 countries—including the US, the UK, Australia, Japan, Southeast Asia, and more—you’ll find it easier to sell overseas
Here’s why Return Helper is the best fit!
Let us make the returns process smoother for you.
API Integration
With our API integration, you can seamlessly connect to your Shopify store, making return parcel management effortless—so you can save time on daily operations!
Customised Returns Portal
We can customize a returns portal to align with your site’s branding and enhance the user experience.
Global Shipping Solution
We have a strong logistics network across the globe to provide discounted shipping labels.
This is how we manage your return parcel, in just a few clicks:
Charlene, a US-based customer, bought a product from your Shopify store. When it arrived, she found the size didn’t fit and requested a return.
Shopify Merchant (You)
You can review return requests in the portal, with customer details and product condition for approval.
Overseas Buyer
Once approved, your overseas buyer can print a Return Helper label, drop off the item at a nearby post office, and have it sent to Return Helper’s warehouse. Our overseas staff will inspect the product and upload a photo to the portal for your review.
Shopify Merchant (You)
After reviewing the product condition, you can choose to re-commerce, dispose of, or recall the items to your country directly from the portal.